Business phone numbers
Your business will get phone numbers set up under your PayRilla account, so customers have one number to call.
Business phone system Coming soon
Your business phones, in the same account as everything else.
PayRilla is building a business phone system for the Business Suite: business numbers, extensions, call routing, voicemail and auto attendants, with an AI receptionist to help answer. It will sit under your PayRilla account, in the same dashboard as your payments and your website.
Business numbersCall routingVoicemail and auto attendantsAI receptionist
What it's being built to do
The phone features your business relies on.
Customers still pick up the phone when they need you. The PayRilla business phone system is being built with the everyday features a business needs from its phones, set up under the same account as the rest of your PayRilla products.
Extensions
Each person or department will have its own extension, so callers can reach the office, the service desk or billing directly.
Call routing
You'll decide where calls go: to one person, a department or a group, depending on what the caller needs.
Auto attendants
An auto attendant will greet callers with your business name and let them choose where to go, like “press 1 to book a visit.”
Call queues
When everyone is on another call, callers will wait in line for the next person who's free instead of ringing out.
Voicemail
When no one can pick up, callers will be able to leave a message, so you can get back to them.
Call forwarding
Calls will forward to another phone when you're away from the office or out on a job.
Business-hours settings
You'll set your opening hours once. Calls will be handled one way while you're open and another way after hours.
Connected to your PayRilla apps
Being built to connect with the other PayRilla apps in your account, so your phones aren't off on their own.
AI receptionist
Callers still get an answer when you can't pick up.
The AI receptionist is being built for the phone system, working the same way as our other AI agents. It's designed to help when your team is busy or the office is closed, so callers still get an answer and the right person hears about it.
- Answer common questions from callers
- Take down the caller's name, number and what they need
- Help with appointment inquiries
- Pass the call or message to the right person
One account, one dashboard
Your phones, next to everything else you run.
The phone system is designed to sit under your PayRilla account and appear in the same Business Suite dashboard as your other PayRilla products. Here's how that could look for two kinds of business.
Example dashboard
A plumbing company
- Payment processingAvailable now
- Service SuiteComing soon
- Website hostingAvailable now
- AI receptionistComing soon
- Business phone systemComing soon
- Customer portalComing soon
Example dashboard
A veterinary clinic
- Payment processingAvailable now
- VetavelleComing soon
- Website hostingAvailable now
- AI receptionistComing soon
- Business phone systemComing soon
- Customer portalComing soon
Payment processing and website hosting are available today. Start with what you need now, and add the phone system to the same account when it's ready.
What we're working toward
Phones, AI and payments, working together.
Putting your phones in the same account as your payments and your business software opens up something bigger. This is the direction we're building in. None of it is available yet, and we'll tell you as each piece is ready.
- 1
Pay an invoice on the call
A caller could be recognized, matched to the right invoice, and sent to a secure payment step to pay it, without waiting for a callback.
- 2
Book or change an appointment
Someone who calls to book a visit, or to move one they already have, could get it done on the same call.
- 3
Reach the right person
Calls could go straight to the person or team who can help, instead of being passed around the office.
Security comes first
Card details go through a secure payment step
When a caller pays, their card details will always go through a secure, PCI-compliant payment process. The AI never collects card details.
Identity is verified before account changes
Any change to a customer's account will require identity verification first.
Questions
Business phone questions, answered.
When will it be available?
The business phone system is being built now and will roll out to Business Suite customers over time. We aren't sharing dates yet. Request early access below and you'll hear first, and you can help shape it around how your business uses the phone.
What will it include?
Business phone numbers, extensions and call routing, voicemail, auto attendants, call queues, call forwarding and business-hours settings, plus an AI receptionist and connections to your other PayRilla apps. It will all sit under your PayRilla account.
Can I keep my current phone number?
It's too early for us to say. If keeping your current numbers matters to you, mention them in the early access form and we'll let you know as the phone system gets closer.
How does the AI receptionist fit in?
The AI receptionist is being built for the business phone system, working the same way as PayRilla's other AI agents. It's designed to answer common questions, take down callers' details, help with appointment inquiries and pass requests to the right person.
Will the AI take card payments over the phone?
No. The AI never collects card details. As we work toward letting callers pay invoices by phone, card details will always go through a secure, PCI-compliant payment process, and changes to a customer's account will require identity verification.
Can I start with PayRilla while I wait?
Yes. Payment processing, website hosting, website design, custom applications, free website migration and postcard marketing are available now, in the same account your phone system will be added to.
What does requesting early access involve?
Just the form below. We'll keep you posted as the phone system gets closer, and we may ask how your business handles calls today so we can build it around real businesses. No obligation.
Part of the PayRilla Business Suite
One account for everything your business runs on.
Every PayRilla product lives in the same account and the same dashboard. Start with what you need today and add more when your business is ready.
- Payment processing Available nowAccept card payments, connected to your website and online store, with a team that knows your account.
- Customer portal Coming soonGive your customers their own login to see invoices, pay, book and get in touch.
- Service Suite Coming soonScheduling, jobs, customer records and invoicing for HVAC, plumbing, pest control and other field services.
- Vetavelle Coming soonPractice management for veterinary clinics: patients, appointments, records and billing.
- AI agents Coming soonAn AI assistant for your website and phones that answers questions, captures leads and helps with appointment requests.
- Website hosting Available nowManaged WordPress and cPanel hosting with business email, domains and SSL, looked after by our team.
- Website design Available nowWebsites that do business: online stores, booking, client portals and payments built in.
- Custom applications Available nowPortals, dashboards, scheduling and connected workflows built around how you work.
- Website migration Available nowWe move your existing site for you: files, database, plugins, themes and content.
- Postcard marketing Available nowDesign, print and mail postcards to your customers or your neighborhood, from your dashboard.
Early access
Be the first to hear when it's ready.
Tell us how your business handles calls today: who answers, when you're open, and the calls you'd hate to miss. We'll keep you posted as the phone system gets closer, and you can help shape it. No obligation.
- Hear first when the phone system is ready
- Help shape it around how your business works
- Start with payments or your website today, if you like