Scheduling
You'll see the day and the week at a glance: which jobs are booked and when, so there's room to fit in an urgent call.
Service Suite Coming soon
Your schedule, jobs and invoices, in one place.
Service Suite is field service software being built for HVAC, plumbing, electrical, pest control, landscaping, cleaning and other businesses that do their work at the customer's door. It's designed to bring scheduling, jobs, customer records and invoicing together, and to open from the same PayRilla dashboard as your payments and your website.
SchedulingJob managementCustomer recordsInvoicing
What it's being built to do
The office and the field, working from the same page.
If your schedule lives on a whiteboard, your customers in a spreadsheet and your invoices in another app, you already know where the day goes. Service Suite is being built to bring them together, so everyone works from the same information.
Job management
Each job will keep what the customer asked for, where it is and what happens next, from the first call until the work is done.
Customer records
Each customer's details and service history will be on one record, so whoever picks up the phone knows the customer.
Invoicing
Invoicing is designed to work from the job, so there's less to retype at the end of the week.
Everyday field service work
Designed to connect the schedule, the job and the invoice, so work moves along without anyone copying it from one place to another.
PayRilla payments alongside
Payment processing is available from PayRilla today. Service Suite is being built to sit right next to it, so getting paid is part of the job.
Who it's for
For businesses that do their work at the customer's door.
Service Suite is being built for mobile service businesses, from an owner with one van to an office scheduling several crews.
HVAC
Designed to put tune-ups, installs and no-heat calls on one schedule the whole office can see.
Plumbing
Designed to fit urgent leaks in around the day's booked work, with each customer's history at hand.
Electrical
Jobs that take more than one visit will keep their details on the job, not in someone's head.
Pest control
Customers you visit again and again will have their service history on their record.
Landscaping
Designed for visits to several properties a day, all on one schedule.
Cleaning
Regular customers will have their address, details and notes in one place.
Other mobile service businesses
If your team goes to the customer, Service Suite is being built with you in mind. Tell us about your business when you request early access.
How it's designed to work
One job, from the first call to paid.
Here's how a day is designed to go for a plumbing company using Service Suite. Your trade will have its own details, but the idea is the same: enter it once, and the whole team works from it.
- 7:45 AM
Scheduling
Start with the day's schedule
Open Service Suite from your PayRilla dashboard and see the day: which jobs are booked and where they are.
- 9:10 AM
Customer records
A customer calls about a leak
Look them up and their record is there: address, contact details and past visits. Book the leak into the day's schedule while they're still on the phone.
- 11:30 AM
Job management
The job is done
The job holds what the customer asked for and what was done, so anyone in the office can answer “where are we on that?” without a phone call.
- 11:40 AM
Invoicing
Invoice the job
Invoicing is designed to work from the job, so there's less to retype from a paper ticket.
- Same day
PayRilla payments
You get paid
Your customer pays by card with PayRilla. When the customer portal arrives, they'll also be able to sign in to see and pay their invoices online.
- Next time
Customer records
They call again
Their record now shows this visit, so whoever answers already knows what was done last time and can book the next one.
Coming soonThis walk-through shows how Service Suite is being designed. Early access customers help us get the details right.
One account, one dashboard
Opened from the same dashboard as everything else.
Service Suite won't be another login to remember. It's being built to open from your PayRilla Business Suite dashboard, where you already see your websites, the applications we host for you and your PayRilla billing, behind one secure sign-in with two-step verification.
Each business adds the products it needs. Here's how a plumbing company's dashboard could look as Service Suite and the rest of the suite arrive.
Works with the rest of the suite
Payment processing
Available nowTake card payments with PayRilla today. Service Suite is being built to sit alongside your payments, so the job, the invoice and getting paid happen in one account.
Customer portal
Coming soonDesigned to give your customers their own login, where they will check their service history, book appointments, and see and pay their invoices.
AI agents
Coming soonAn AI receptionist and a website AI agent designed to answer common questions, take down customer details, help with appointment inquiries and pass requests to the right person.
Business phone system
Coming soonDesigned to give you business numbers, call routing, voicemail, auto attendants and business-hours settings, under your PayRilla account and connected to your PayRilla apps.
What we're working toward
A customer calls about their next visit. Your phone system could recognize them, and they could book or change an appointment, or find the right invoice and be sent to a secure payment step. Card details always go through a secure, PCI-compliant payment process and are never collected by the AI, and account changes require identity verification.
Questions
Service Suite questions, answered.
When will it be available?
Service Suite is being built now and will roll out to Business Suite customers over time. We aren't sharing dates yet. Request early access below and you'll hear first, and you can help shape it around how your business works.
What will Service Suite do?
It's being built for the everyday work of a field service business: scheduling, job management, customer records and invoicing, with PayRilla payments alongside. It will open from your PayRilla Business Suite dashboard, the same place as your website and the rest of your PayRilla products.
Is it right for my kind of business?
It's designed for HVAC, plumbing, electrical, pest control, landscaping, cleaning and other businesses whose team goes to the customer. If you aren't sure, tell us about your business in the early access form and we'll let you know.
Can I start with PayRilla while I wait?
Yes. Payment processing, website hosting, website design, custom applications, free website migration and postcard marketing are available now, in the same account Service Suite will open from. Start with what you need today and add Service Suite when it's ready.
What does requesting early access involve?
Just the form below. We'll keep you posted as Service Suite gets closer, and we may ask how you schedule and invoice today so we can build it around real service businesses. No obligation.
Part of the PayRilla Business Suite
One account for everything your business runs on.
Every PayRilla product lives in the same account and the same dashboard. Start with what you need today and add more when your business is ready.
- Payment processing Available nowAccept card payments, connected to your website and online store, with a team that knows your account.
- Customer portal Coming soonGive your customers their own login to see invoices, pay, book and get in touch.
- Vetavelle Coming soonPractice management for veterinary clinics: patients, appointments, records and billing.
- AI agents Coming soonAn AI assistant for your website and phones that answers questions, captures leads and helps with appointment requests.
- Business phone system Coming soonBusiness numbers, extensions, voicemail, auto attendants and call routing, under one PayRilla account.
- Website hosting Available nowManaged WordPress and cPanel hosting with business email, domains and SSL, looked after by our team.
- Website design Available nowWebsites that do business: online stores, booking, client portals and payments built in.
- Custom applications Available nowPortals, dashboards, scheduling and connected workflows built around how you work.
- Website migration Available nowWe move your existing site for you: files, database, plugins, themes and content.
- Postcard marketing Available nowDesign, print and mail postcards to your customers or your neighborhood, from your dashboard.
Early access
Help shape Service Suite.
Tell us about your service business: your trade, the size of your team and how you schedule and invoice today. We'll let you know as soon as Service Suite is ready for early access, and we'd value your input as we build it.
Want to start with PayRilla now? Choose payments or hosting below as well, and our team will be in touch about what's available today.