AI agents Coming soon
PayRilla AI agents are being built to help with the questions that come in all day, on your website and, with the AI receptionist, on the phone. They'll work from the information you choose, take down customer details, help with appointment inquiries and pass the rest to the right person on your team.
What's coming
One works with your customers on your website. The other works with your team behind the scenes. Both are being built to stick to the information you choose and to bring in a person when it's needed.
For your customers, on your website.
A helper on your website that visitors will be able to ask questions, including when your team is busy or the office is closed.
It's designed to
For your team, behind the scenes.
Help with the routine work that fills the day, so your team spends less time on the same tasks over and over.
It's designed to
AI receptionist
The AI receptionist is being built for the PayRilla business phone system, working the same way as our other AI agents. It's designed to answer your business calls, help with common questions and make sure each caller reaches the right person, following the call routing and business hours you set.
What we're working toward
A caller can be recognized, find the right invoice and be sent to a secure payment step, or book and change appointments. Card details will always go through a secure, PCI-compliant payment process and are never collected by the AI, and account changes will require identity verification.
In your line of work
A few of the everyday questions AI agents are being designed to help with, and what they'll do with them.
“Do you service my area?”
Checks the service area you've given it, answers, and offers to take the visitor's details so your office can call about a visit.
“Are you open tomorrow? I'd like to bring my dog in.”
Answers after-hours questions with the hours you've given it, takes down the appointment inquiry for your front desk, and shares the after-hours instructions you've set for anything urgent.
“Our furnace stopped working. Is anyone there?”
Picks up when the office is closed, takes the caller's details and sends the call where your business-hours settings say, such as your on-call line or voicemail.
“When is my next treatment?”
Helps your office reply by pulling up only the details you've allowed it to see from your connected PayRilla systems.
“Do you sell gift cards? What time do you close?”
Helps visitors find the right products on your website and answers questions about your hours and policies from what you've provided.
“I need help with payroll. Who should I talk to?”
Takes down the visitor's contact details and what they need, then sends the request to the person on your team who handles it.
A person when it matters
An AI agent shouldn't keep a customer going in circles. It's being designed to help with what it can and pass everything else to a person, with the details it has already collected.
On your website or, with the AI receptionist, on the phone.
Answering from the information you've given it, and taking down the customer's name, contact details and what they need.
When a question goes beyond what you've given it, or the customer asks for a person, the request goes to the right person on your team.
With the customer's details and question already noted, so your team can pick up where it left off.
You tell it who handles what, such as quotes, scheduling or anything urgent, and it's designed to send each request to that person.
Your information, your rules
Like any AI, an AI agent can make mistakes. So we're building ours to stay within what you've given it, to keep sensitive steps in secure hands, and to bring in your team when a question goes further.
Your services, service area, hours, policies and answers to common questions. The website AI agent is designed to answer from what you give it.
Business automation AI is designed to retrieve only the information you've permitted from the PayRilla systems you connect.
As payments become part of what AI agents can help with, card details will always go through a secure, PCI-compliant payment process. They are never collected by the AI.
Any change to a customer's account will require identity verification first.
Plans and your account
AI agents will be offered as monthly plans with different levels, so you can choose the one that fits your business. We'll share plan details as AI agents roll out.
They'll live in your PayRilla Business Suite account, on the same dashboard as your website, payments and phones. Here's what that could look like for a plumbing company. A veterinary clinic might have Vetavelle in place of Service Suite.
Coming soonPricing and plan levels to be announced
Questions
AI agents are being built now and will roll out to Business Suite customers over time. We aren't sharing dates yet. Request early access below and you'll hear first, and you can help shape them around the questions your customers actually ask.
The website AI agent works with your customers on your website: answering their questions, taking down contact details, helping them find what they need and helping with appointment inquiries. Business automation AI works with your team behind the scenes, helping with customer communication, routine admin and repetitive customer-service tasks.
Like any AI, it can make mistakes. That's why AI agents are being designed to answer from the information you give them, to stay within what you've allowed, and to hand off to a person when a question goes beyond that or a customer asks for one.
Only what you allow: the details you give it about your business and, for business automation AI, the information you permit it to retrieve from your connected PayRilla systems.
No. The AI never collects card details. What we're working toward is an agent that can send a customer to a secure payment step, where card details always go through a secure, PCI-compliant payment process.
The AI receptionist is being built for the PayRilla business phone system, which is also coming soon, and works the same way as our other AI agents. It's designed to answer your business calls, help with common questions and pass callers to the right person, following your call routing and business hours.
AI agents will be offered as monthly plans with different levels. We aren't sharing pricing yet. Request early access and we'll share plan details as they're ready.
Yes. Payment processing, website hosting, website design, custom applications, free website migration and postcard marketing are available now, in the same account your AI agents will live in.
Part of the PayRilla Business Suite
Every PayRilla product lives in the same account and the same dashboard. Start with what you need today and add more when your business is ready.
Early access
Tell us about your business and the questions your customers ask you most. We'll let you know when AI agents are ready for your account, and what you tell us will help shape how they work.
Need something today? Choose it below too, and our team will be in touch about the PayRilla products that are available now.
